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Untitled Document
   
 
Unable to Answer a Customer


 
                                                                                               
A:
Excuse me? Are you listening to me?
    喂?你在聽我講話嗎?
     
B:
Yes, sir. I understand why you're upset,
    sir.
    是的,先生.我明白您為什麼那麼惱火.
     
A:
Well then, do something about it!
    那好,你怎麼辦吧?
     
B:
I am very sorry, sir. But, at the moment,
    there is really nothing I can do. As soon
    as my supervisor comes in, I will
    contact you.
    非常抱歉,先生.可是目前我的確無能為力.我的領班一來,我立刻就跟您聯絡.
 
 


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